Co-design / Co-creation
- To get an understanding of how satisfied your stakeholders or customers are, and to find out what they want from future products or services.
- To get stakeholders or users involved so that everyone’s needs are met.
- To work on ideas and build on solutions.
When To Run This
- You need to run a workshop to get the views of your internal or external stakeholders (including end users).
- You have a matter that needs to be clarified by both stakeholders and subject experts before the project can move forward.
1.5 - 3 hours
- A clear idea on what you want to co-create
- A team of stakeholders
- A4 paper
- Post-it notes
- Craft materials, depending on the activities you’re running
Set your goals and plan what you want to create during the workshop.
Choose your team based on your goals. For example:
- Objective: You want to understand what your target audience needs.
- Team: Diverse end-users.
- Objective: To get support or approval for a project from your clients by involving them in the design process.
- Team: The decision-makers from your client group.
- Objective: Your clients wants to understand their end-users.
Team: Your clients and a range of end-users.
We recommend this option because it means the people driving the innovation can see what their end-users actually need.
Action It:Action It:
Brief your team. Go through the background of the project so that everyone is on the same page.
Split them up into smaller groups if you have a large number of people.
Run activities that lead you to the results you want.
Record your work during or after the workshop.
Write up your “parking lot”. This is a list that includes any questions or decisions that weren’t addressed in the workshop.
Next Steps:Next Steps:
Summarise the results of the workshop and share them with your team to keep everyone engaged.